Privacy Policy
How we collect, use, and protect your information
Effective Date: January 7, 2025
1. Introduction
System Path ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Website Privacy Policy describes how we collect, use, and share information when you visit our marketing website at systempath.com and its subdomains (the "Website").
For information about how we handle data within our platform services, please refer to our Platform Privacy Policy.
2. Information We Collect
Information You Provide
- Contact information (name, email, phone number) when you fill out forms
- Inquiry details when you request information or demos
- Newsletter subscription information
- Feedback and correspondence sent to us
Information Collected Automatically
- IP address and location data
- Browser type and version
- Device information (type, operating system)
- Pages visited and time spent on the Website
- Referring website or search terms
- Click-through rates and navigation paths
3. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Remember your preferences and settings
- Analyze Website traffic and usage patterns
- Improve Website functionality and user experience
- Measure marketing campaign effectiveness
Types of Cookies We Use
- Essential Cookies: Required for Website functionality
- Analytics Cookies: Help us understand Website usage (Google Analytics)
- Marketing Cookies: Track advertising campaign effectiveness
You can control cookies through your browser settings. Disabling cookies may affect Website functionality.
4. How We Use Your Information
We use collected information to:
- Respond to your inquiries and provide requested information
- Send newsletters and marketing communications (with your consent)
- Improve our Website and services
- Analyze Website performance and user behavior
- Detect and prevent fraud or security issues
- Comply with legal obligations
5. Information Sharing
We may share your information with:
- Service Providers: Third parties who help us operate the Website (hosting, analytics, email services)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, acquisition, or sale of assets
- Consent: With your explicit consent
We do not sell, rent, or trade your personal information to third parties for their marketing purposes.
6. Third-Party Services
We use the following third-party services:
- Google Analytics: Website analytics and performance monitoring
- Cloudflare: Content delivery and security
- SendGrid: Email delivery services
These services have their own privacy policies governing their use of your information.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
8. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements.
9. Your Rights and Choices
You have the right to:
- Access and receive a copy of your personal information
- Correct inaccurate or incomplete information
- Request deletion of your personal information
- Opt-out of marketing communications
- Object to processing of your personal information
To exercise these rights, please contact us at privacy@systempath.com.
10. Marketing Communications
If you subscribe to our newsletter or marketing communications, you can unsubscribe at any time by:
- Clicking the "unsubscribe" link in our emails
- Contacting us at unsubscribe@systempath.com
11. Children's Privacy
Our Website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will delete it.
12. International Data Transfers
Your information may be transferred to and processed in countries other than your own. These countries may have different data protection laws. We take appropriate safeguards to ensure your information remains protected.
13. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including:
- Right to know what personal information we collect and how we use it
- Right to delete personal information
- Right to opt-out of the sale of personal information (we do not sell personal information)
- Right to non-discrimination for exercising privacy rights
14. Do Not Track Signals
Our Website does not currently respond to Do Not Track signals. You can manage tracking through your browser settings and cookie preferences.
15. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Effective Date."
16. Contact Us
If you have questions about this Privacy Policy or our privacy practices, please contact us at:
System Path
Privacy Department
Email: privacy@systempath.com
Address: 1209 Orange Street, Wilmington, DE 19801
Phone: 1-800-SYSTEMPATH
Platform Users:
If you are a System Path platform user, please refer to our Platform Privacy Policy for information about how we handle your data within our services.